Employer FAQs

Question 1

How do I move between companies?

Accepted Answer

Pick the company from the account menu in the top bar, or open Your companies in the sidebar. The sidebar and the page follow the company you choose.

Question 2

Where do I update the company profile?

Accepted Answer

Company profile in the sidebar. You can change the company’s own details there and upload its logo, which is what workers and applicants see.

Question 3

Does switching company change my jobs?

Accepted Answer

Yes. My Jobs, Post a job, Team Members, the shortlist and the applicant pipeline all belong to the company you are working in, so switch company to see its own records.

Question 4

Why is a company waiting for approval?

Accepted Answer

Joining a company is approved by the board team before you can work in it. You get an email when it is ready, and until then it is not in your account menu.

Question 5

How do I post a job?

Accepted Answer

Open Post a job in the sidebar and fill in the posting form: job title, trade, employment type and workplace, job location, description, pay and the construction cards you require.

Question 6

What does posting cost?

Accepted Answer

Postings are sold through plans. You choose or buy a plan when you publish the job, and the secure checkout puts it on the board.

Question 7

Why does a job say Pending approval?

Accepted Answer

Some postings are checked by the board team before they appear publicly. My Jobs shows Pending approval while a job is waiting, and its status changes once it is approved.

Question 8

How do I edit or take a job down?

Accepted Answer

My Jobs lists every posting with its status. Use the row’s menu to edit it, unpublish it, republish it or open its applicants.

Question 9

Who appears in Find Workers?

Accepted Answer

Workers with a DUNCO profile who are visible to employers. The trade, cards, tickets, experience, availability and location on a card are the answers the worker saved themselves.

Question 10

How do I narrow the list?

Accepted Answer

Search by Trade / Role, Location and Availability, then use Quick Filters for open to relocate, availability and construction cards held. Clear filters starts the search again.

Question 11

What are saved searches?

Accepted Answer

Save the filters you use often and open them again from the results. A saved search restores the trade, location, distance and availability you had applied.

Question 12

How do I contact a worker?

Accepted Answer

Message on a worker’s card opens the conversation you already have with them, or starts a new one. View profile opens their full profile first.

Question 13

How does the distance filter work?

Accepted Answer

Pick a town from the list, then a distance — miles on this board. DUNCO then returns workers whose own saved town sits within that distance of the town you picked.

Question 14

Why do some workers never appear in a distance search?

Accepted Answer

Distance is measured from the town saved on each worker’s profile. Someone who typed a location instead of picking one, or saved a whole region or country, cannot be matched by distance — find them with the trade, cards and availability filters instead.

Question 15

Why is a town missing from the list?

Accepted Answer

The list offers the places DUNCO knows about from the board’s own listings. Search for the nearest listed town, or clear the location and filter by trade and availability.

Question 16

What is the shortlist?

Accepted Answer

Shortlisted Workers is your company’s own list of saved workers. It is private to your company and separate from any job.

Question 17

How do I add a worker?

Accepted Answer

Use Shortlist on a worker’s card or profile, in Find Workers or on the applicants for a job. Anyone your team saves appears in Shortlisted Workers.

Question 18

Does the worker know they were shortlisted?

Accepted Answer

No. The shortlist is for your company only, and DUNCO does not tell the worker they have been saved.

Question 19

Why can’t I add another worker?

Accepted Answer

The shortlist has a maximum size. Remove someone you no longer need and you can save another worker.

Question 20

Where do applications appear?

Accepted Answer

Each posting has its own applicants page, showing a pipeline with one column per stage — starting with Applied — and everyone in it.

Question 21

What can I do with an applicant?

Accepted Answer

Move them between stages, open their worker profile, message them and keep private notes. Every move and note is recorded on the application.

Question 22

Can someone be in the pipeline without applying?

Accepted Answer

Yes. People your team added are marked as added by your team rather than as applicants, and their application stays where it is.

Question 23

Do workers see the stage they are at?

Accepted Answer

Yes. The worker’s own My applications page shows the stage their application has reached, so keep it in step with the hiring you are really doing.

Question 24

Where are my conversations?

Accepted Answer

Messages in the sidebar holds your inbox and every conversation, with a red count beside it for messages you have not read.

Question 25

Can I message any worker I find?

Accepted Answer

You can start a conversation with a worker whose job-search status is Actively looking or Open to offers. While they are set to Not looking, DUNCO will not start a new conversation.

Question 26

Do I get notified of new messages?

Accepted Answer

The count updates while you are using the board, and Settings lets you turn on email notifications. DUNCO messaging does not send browser push notifications.

Question 27

How do I invite someone to the company?

Accepted Answer

Open Team Members on the company’s page and enter their email. DUNCO emails them an invite link, which expires after 7 days.

Question 28

What do the roles mean?

Accepted Answer

Every member is an Admin or a Member, and their role is shown beside their name. A company always keeps at least one Admin, so the last one cannot be removed or changed.

Question 29

What do team members share?

Accepted Answer

Everyone in the company works on the same jobs, the same shortlist and the same applicant pipeline. Each person manages their own email notifications in Settings.

Question 30

How do I remove someone?

Accepted Answer

Team Members lists everyone with their role. Remove takes them off the company, and they lose access to its workspace.

Company accounts

Posting jobs

Finding workers

Locations and distance

Shortlists

Applicants

Messaging

Team members

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