Worker FAQs

Question 1

How do I create a worker profile?

Accepted Answer

Create a free worker account with your email, Google or LinkedIn, then fill in your profile. It takes a few minutes, and you can change any answer later.

Question 2

Does a worker profile cost anything?

Accepted Answer

No. Creating and keeping your worker profile on DUNCO is free.

Question 3

Who can see my profile?

Accepted Answer

Employers with a DUNCO account can find you in Find Workers and open your profile. You choose how visible it is — signed-in members only or hidden — and your phone number stays private.

Question 4

How do I keep my profile up to date?

Accepted Answer

Open Profile from your account menu and change what you need. Only the answers you change are sent, and your saved details stay as they are until you save.

Question 5

What is my main trade used for?

Accepted Answer

Your main trade is the label employers see on your card and at the top of your profile, so choose the trade you want to be found for.

Question 6

Can I show more than one trade?

Accepted Answer

Yes. Add your other trades and skills under Additional trades, and employers can search and filter by them too.

Question 7

Can I change my main trade?

Accepted Answer

Yes — set a different Primary Trade on your profile and save. Your card and your profile then read the new trade.

Question 8

What is the difference between a card and a ticket?

Accepted Answer

Cards are the site schemes you hold, such as CSCS, CPCS, IPAF or PASMA. Tickets are training certificates such as SSSTS, SMSTS and First Aid. Both are on your profile.

Question 9

Are my cards checked automatically?

Accepted Answer

No. DUNCO does not check, verify or renew cards automatically — your profile shows the details you enter, so keep each card’s expiry date and number up to date yourself.

Question 10

What does the cards filter show employers?

Accepted Answer

It matches workers who hold the scheme an employer picked. It does not show whether a card has been checked or is still valid.

Question 11

What should I set my availability to?

Accepted Answer

Available Now if you can start straight away, Available Within 1 Week or Available Within 2 Weeks if you need notice, and Not Currently Available while you are not looking.

Question 12

Why does my availability matter?

Accepted Answer

Employers filter Find Workers by availability and see your answer at the top of your card, so keeping it current means the work you are offered is work you can take.

Question 13

What is Job-search status?

Accepted Answer

It tells employers whether you are Actively looking, Open to offers or Not looking. Employers can message you while it is set to Actively looking or Open to offers.

Question 14

Why does my town matter?

Accepted Answer

Employers search by town and by distance, and the distance is measured from the town saved on your profile, so pick your town from the suggestions rather than typing it in.

Question 15

What is travel radius?

Accepted Answer

It is how far you are willing to travel for work, in miles. Employers see it on your card and can filter by it, so set the distance you would really travel.

Question 16

What does Open to relocating mean?

Accepted Answer

It tells employers you would move for the right job. It is separate from your travel radius, and you can change it at any time.

Question 17

How do I apply for a job?

Accepted Answer

Open the job and use Apply. Applying on DUNCO needs an account, so sign in or create one first. Some jobs ask you to apply on the employer’s own site instead.

Question 18

Where do I see what I applied for?

Accepted Answer

My applications in your account menu lists every job you applied for and the stage it has reached.

Question 19

Who decides what happens next?

Accepted Answer

The employer moves your application through the stages of its pipeline, and the stage you see on My applications is the one they have set. Employers can message you from your application.

Question 20

How do I save a job?

Accepted Answer

Use Save on a job card or on the job’s own page. Saved jobs collect under Saved jobs in your account menu.

Question 21

Can I be told about new jobs?

Accepted Answer

Yes. Create a job alert from a search you have made, and manage it under Job alerts in your account menu.

Question 22

How do employers contact me?

Accepted Answer

Through DUNCO messages. Messages in your account shows every conversation, with a count of the ones you have not read yet.

Question 23

Why can’t an employer message me?

Accepted Answer

Employers can only start a conversation while your Job-search status is Actively looking or Open to offers. Set it to one of those and they can message you again.

Question 24

How do I say how I want to be contacted?

Accepted Answer

Choose your answers under Preferred contact method — DUNCO messaging, phone call or SMS — and employers see those choices on your profile.

Question 25

Do I get notified of new messages?

Accepted Answer

The board shows a count of unread messages while you are using it, and Settings lets you turn on email notifications. DUNCO does not send browser push notifications.

Worker FAQs

Your profile

Trades and skills

Cards and tickets

Availability

Location and travel

Applying for jobs

Saved jobs and alerts

Messaging

More help

We use cookies